A recent case has confirmed the position that if a complainant accepts recompense ordered by the Financial Ombudsman Service (FOS), further recompense will not be available by way of court proceedings.
Although the FOS is free, the Ombudsman can only award compensation up to £100,000, so its use may be inappropriate for larger claims.
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Ombudsman or Court, Not Both
The contents of this article are intended for general information purposes only and shall not be deemed to be, or constitute legal advice. We cannot accept responsibility for any loss as a result of acts or omissions taken in respect of this article.
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